1. In these Terms and Conditions:
    1. “we” refers to Perennial Real Estate Holdings Limited and its related corporations and affiliates;
    2. “Personal Data” refers to the data provided by you to us and the information collected automatically by our computer systems through your use of our website and/or our mobile application (which may include traffic data, location data, information derived from cookies); and
    3. “PDPA” refers to the Singapore Personal Data Protection Act 2012. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

  3. You warrant and represent to us that all personal data provided by you to us belongs to you and not to any other person.
  4. You agree that the Personal Data provided by you will be shared by Perennial Real Estate Holdings Limited and our related corporations and affiliates and that each of us may collect, use, disclose and/or process your Personal Data for one or more of the following purposes (collectively, the “Purposes”):
    1. verifying your identity;
    2. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
    3. managing your relationship with us;
    4. for marketing purposes, including sending to you, via voice call and/or SMS and/or email, marketing, advertising and promotional information, materials and/or documents relating to properties, products, services, events, initiatives, lucky draws, membership and rewards schemes and other promotions (including those of third party organisations whom we may collaborate with) which we may be selling, marketing, offering, organising, involved in or promoting;
    5. administering, facilitating, processing and/or dealing in any matters relating to your use or access of our website and/or our mobile application;
    6. our internal administrative purposes;
    7. our internal business and record-keeping purposes, such as generating statistics;
    8. our reporting purposes;
    9. storing, hosting and/or backing up of your Personal Data, whether within or outside Singapore;
    10. complying with or as required by any applicable laws, regulations, codes of practice, guidelines, rules, court order, request or direction of any relevant authority and/or governmental or regulatory requirements of any jurisdiction applicable to us;
    11. assisting with law enforcement and investigations conducted by any governmental and/or regulatory authority;
    12. transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether located within or outside Singapore, for any of the above Purposes; and
    13. any other incidental business purposes related to or in connection with any of the above Purposes.
  5. Without limiting the generality of the foregoing, your Personal Data may be shared or disclosed by us to our service providers, agents and/or business partners that we work with in the following circumstances and you consent to such sharing or disclosure of your Personal Data by us:
    1. if we or substantially all of our assets are acquired by or merged with another company (in such event your Personal Data may become subject to a different privacy policy); and/or
    2. if we believe that we are under a duty to disclose your Personal Data in order to (i) enforce any agreement or (ii) protect our rights or property, or the safety of our customers, employees or others. This includes sharing information with other companies and organisations for the purposes of protection against fraud.

  7. The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request in writing to our Data Protection Officer.
  8. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
  9. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 5 above.
  10. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

  12. If you wish to make (a) an access request for access to a copy of your Personal Data or information about the ways in which we use or disclose your Personal Data, or (b) a correction request to correct or update any of your Personal Data, you may submit your request in writing to our Data Protection Officer.
  13. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
  14. We will respond to your request as soon as reasonably possible. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

  16. To safeguard your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us.
  17. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

  19. In order to ensure that your Personal Data is current, complete and accurate, please update us if there are changes to your Personal Data by informing our Data Protection Officer in writing.

  21. We may retain your Personal Data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
  22. We will cease to retain your Personal Data, or remove the means by which the said data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for legal or business purposes.

  24. Where your Personal Data is to be transferred out of Singapore, we will comply with the PDPA in doing so. This includes taking appropriate steps to ascertain that the overseas recipient organisation of the Personal Data is bound by legally enforceable obligations to provide to the transferred Personal Data a standard of protection that is at least comparable to the protection under the PDPA.

  26. You may contact our Data Protection Officer at (65) 6602 0921 or pdpa@perennialrealestate.com.sg if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request.

  28. These Terms and Conditions apply in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use, disclosure and/or processing of your Personal Data by us.
  29. We may revise these Terms and Conditions from time to time without any prior notice. Your continued use of our services, website and/or mobile application constitutes your acknowledgement and acceptance of such changes.